Last updated: 26 September 2026
This policy explains how Flash Design & Print Ltd (“we”, “us”, “our”) collects and uses your personal information when you visit flashdesign.co.uk, contact us or buy from us. We also trade as Ultimate Workwear.
Who we are
Flash Design & Print Ltd is a company registered in England and Wales, company number 13446789. Our registered office is 7D Mulberry Road, Charfleets Industrial Estate, Canvey Island, Essex SS8 0PR. We are the data controller for the personal information described in this policy.
What information we collect
- When you contact us through our website form, by email or by phone: your name, phone number, email address, company name, and anything you choose to tell us about your enquiry.
- When you order from us: contact, billing and delivery details, order details, and any artwork or logos you send us to produce your job.
- If you sign up to our emails: your name and email address.
- When you use our website: basic technical information such as your IP address, browser and device type, and the pages you visit, collected through cookies (see below).
How we use it, and our lawful basis
- To reply to your enquiry and give you a quote – because you have asked us to (steps before entering a contract).
- To make, deliver and invoice your order – to perform our contract with you.
- To keep business and accounting records – to meet our legal obligations, for example tax records.
- To send you news and offers by email – with your consent, or, for existing business customers, in our legitimate interests in keeping in touch about similar products. You can unsubscribe at any time using the link in every email.
- To keep our website secure and working properly – in our legitimate interests.
We will never sell your personal information.
Who we share it with
We only share your information with organisations that help us run our business, and only as much as they need:
- our website host and email service providers
- our job management and accounting systems (such as PrintLogic and Xero)
- Mailchimp, if you sign up to our emails
- couriers and delivery companies, to deliver your order
- trade partners who brand merchandise for us, where your order includes those products
- our accountants and professional advisers
We may also disclose information where the law requires us to.
Some of these providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the UK International Data Transfer Agreement or Addendum.
If you apply for a job
If you send us your CV, we use it only to consider you for jobs with us, because you have asked us to (steps before entering a contract). We keep it for up to 12 months and then delete it, unless you ask us to delete it sooner.
Cookies
Our website uses cookies that are needed for it to work properly. Our Instagram feed displays content from Instagram, which may set its own cookies. You can block or delete cookies in your browser settings, although some parts of the site may not work as well.
How long we keep it
- Enquiries that don’t lead to an order: up to 2 years.
- Customer and order records: 6 years after the end of the financial year they relate to, as required for tax purposes.
- Email sign-ups: until you unsubscribe.
- CVs and job applications: up to 12 months.
Artwork and logos
We only use the artwork and logos you send us to produce your order. We keep them on file so repeat orders are quick and easy. Ask us at any time and we will delete them.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct information that is wrong
- ask us to delete your information
- object to or ask us to restrict how we use it
- ask for your information in a format you can pass to someone else
- withdraw your consent at any time, where we rely on consent
To use any of these rights, contact us using the details below. We will reply within one month.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint or 0303 123 1113.
Contact us
Flash Design & Print Ltd, 7D Mulberry Road, Charfleets Industrial Estate, Canvey Island, Essex SS8 0PR
Telephone: 01268 515555
Email: info@flashdesign.co.uk
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.